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Warranty

KRANKEN LIMITED ONE-YEAR WARRANTY

Thank you for purchasing your Kranken Snow Chain Tensioners. We stand behind the quality of our product and offer a limited warranty as follows:

Warranty Coverage:

  • Covers defects in materials and workmanship for products used under normal conditions
  • Valid for one (1) year from the date of purchase

What’s Covered:

  • Breakage or failure during normal, intended use
  • Defects in construction or components
  • Premature material degradation

What’s Not Covered:

  • Damage from misuse, over-tensioning, or improper installation
  • Damage caused by road hazards, wrecks, or collisions
  • Wear and tear from normal use
  • Use with incompatible tire sizes or vehicles
  • Use in off-road, commercial, or fleet settings (unless stated)

To File a Claim:

  1. Contact our Warranty department via email at support@thekranken.com
  2. Provide:
    • Proof of purchase (receipt or order confirmation)
    • At least 3 clear photos of the issue
    • Description of the use case and problem

Warranty Remedy:

  • If approved, we’ll provide a replacement product or store credit
  • Warranty is non-transferable and valid only to the original purchaser

Disclaimer: This warranty is in lieu of all other warranties. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The manufacturer shall not be liable for any incidental or consequential damages arising from the use of this product. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

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